Frequently Asked Questions

The claims process can vary depending on the nature of your claim, but it generally proceeds as follows:

1. Meet with your assigned, specialist LHD lawyer to discuss your claim.
2. A notice of your claim is issued to the other party.
3. LHD attempts to seek agreement with the other party (or their insurer) on your behalf.
4. If no agreement can be reached, court proceedings are initiated.
5. The claim is either resolved out of court or seen through to a final determination by a judge.

The length of the claims process will vary depending on each individual claim. The majority of claims are resolved out of court, while a small number will go through the court, with a Judge determining the settlement at the end of the proceedings.

LHD Lawyers handles three types of claims:

1. Personal injury claims, which encompass:

• Motor vehicle accidents 
• Workers’ compensation
• Public liability incidents 
• Military and institutional abuse
• Medical neglect
• Comcare claims for public employees
• Aviation law

2. Superannuation and insurance claims for those looking to claim death benefits, total and permanent disability insurance, or income protection from an insurer.
3. Class action suits, for those who are part of a group of people seeking compensation for mass wrongdoing.

LHD Lawyers can assist you in personal injury lawsuits such as:

Workers’ compensation

• Stress leave
• Workplace bullying and harassment
• Back injuries
• Hearing loss
• Eye injuries
• Slips and falls

Motor vehicle accidents

• Truck accidents
• Motorcycle accidents
• Cycle injuries
• Hit and runs
• Spinal injuries
• Whiplash compensation

Medical neglect claims

• Dental claims
• Birth injuries
• Surgical errors
• Misdiagnosis
• Medication errors
• Medical malpractice
• Cosmetic surgery errors

Aviation law

Comcare claims

Military and institutional abuse cases

Solicitor/client costs will depend on the nature of your claim, but LHD Lawyers’ No Win No Fee policy means that you’ll only pay if your claim is successful. Should your case not be successful, it’s on us.

Contact LHD for advice on the evidence needed for your specific claim. Should you not have all the relevant evidence, we can also assist you in finding alternative means of supporting your claim.

Your claim can be settled by either:

• Reaching an agreement with the negligent party, or their insurer
• Being formally determined by a Judge in court.

In most cases, negotiation between the two parties begins out of court once you or your lawyer announce your intent to file a claim. Many claims are settled at this stage without ever reaching court proceedings.

Should you not reach an agreement, your claim will go to court and be determined by a Judge after they’ve heard all evidence.  Alternatively, your claim might be settled out of court if both parties come to an agreement during the proceedings.

Different time limits and processes will apply depending on your jurisdiction and the specifics of your case. Contact LHD Lawyers for personalised advice on the appeals process.

You will only be required to attend court if an agreement cannot be reached and a Judge is required to determine the claim. In most cases, this is unnecessary, as most claims are settled before the commencement of court proceedings.

After your claim is accepted, it proceeds to the assessment phase where damages are either agreed upon or decided by the court. This depends on whether the other party (or their insurer) admits or contests liability. 

The amount of compensation you’ll receive depends on many factors, such as the type of claim, details of the case, and your local jurisdiction. Regardless, LHD Lawyers always seek the highest possible compensation no matter the specifics of the claim.

An information kit will be emailed to you following your initial consultation. This includes:

• A letter giving you an overview of the legal process.
• Information on the relevant statutory scheme, where applicable.
• Centrelink and Medicare forms.
• A cost agreement.

All documents are emailed in soft copy, except for NSW Motor Accident forms which will be sent out in hard copy via post. 

No, you do not need a DocuSign account to digitally sign your documents.

DocuSign will automatically email LHD Lawyers with your signed documents. We’ll also provide a pre-posted envelope for sending back any hard copies.

LHD Lawyers are one of Australia’s leading Personal Injury and Compensation law firms. For over 30 years, we’ve been helping Australians achieve the maximum amount of compensation for legal claims ranging from Personal Injury to Class Action. 

Since our founding in Sydney, we’ve grown to operate out of 28 offices Australia wide. Across each of these, our passionate and expert staff are dedicated to ensuring that every Australian has access to expert legal advice and guidance when it matters most. 

Learn more about who we are and what we do.

LHD Lawyers can help you with:

Personal injury claims, including:

• Motor vehicle accidents 
• Workers’ compensation
• Public liability incidents 
• Military and institutional abuse
• Medical neglect
• Comcare claims
• Aviation law

Note: if you’re a QLD resident, see state-specific information on Queensland personal injury claims).   

Superannuation and insurance claims: if you’re looking to claim death benefits, total and permanent disability insurance, or income protection – we can make the process quick and simple. 

Class action claims: if you’re one of a group of individuals affected by wrongdoing, we can help you take action. This includes current class actions which you may be eligible to benefit from.  

LHD Lawyers’ Queensland offices can also assist with personal injury claims specific to Queensland legal jurisdiction. Contact us to discuss claims for:

Queensland workers’ compensation

• Stress leave
• Workplace bullying and harassment
• Back injuries
• Hearing loss
• Eye injuries
• Slips and falls

Queensland motor vehicle accidents

• Truck accidents
• Motorcycle accidents
• Cycle injuries
• Hit and runs
• Spinal injuries
• Whiplash compensation

Queensland medical neglect claims

• Dental claims
• Birth injuries
• Surgical errors
• Misdiagnosis
• Medication errors
• Medical malpractice
• Cosmetic surgery errors

Queensland aviation law

Queensland comcare claims

Queensland military and institutional abuse cases

LHD Lawyers operate the following offices all around Australia:

NSW

Personal injury lawyers Dubbo

Personal injury lawyers Erina

Personal injury lawyers Maitland

Personal injury lawyers Tamworth

Personal injury lawyers Coffs Harbour

Personal injury lawyers Sydney

Personal injury lawyers Taree

Personal injury lawyers Port Macquarie

Personal injury lawyers Newcastle

ACT

Personal injury lawyers Canberra

QLD

Personal injury lawyers Maroochydore

Personal injury lawyers Toowoomba

Personal injury lawyers Townsville

Personal injury lawyers Brisbane

Personal injury lawyers Cairns

Personal injury lawyers Gold Coast

TAS

Personal injury lawyers Hobart

VIC

Personal injury lawyers Ballarat

Personal injury lawyers Melbourne

Personal injury lawyers Geelong

Personal injury lawyers Wangaratta

WA

Personal injury lawyers Karratha

Personal injury lawyers Albany

Personal injury lawyers Mandurah

Personal injury lawyers Perth

Personal injury lawyers Geraldton

Personal injury lawyers Bunbury

Personal injury lawyers Kalgoorlie

For free case advice today, call 1800 455 725

Alternatively, fill out our contact form and let us know the best time for us to call you.

Initial consultations with LHD Lawyers can take place via telephone, video conferencing, face-to-face in the office or at home.

Once you have signed on, we will arrange a further telephone, video call, face-to-face in the office or at home meeting with your assigned lawyer.

While the case is in progress, you can choose to communicate with your lawyer by phone or in person.

All of our lawyers are specialists in their respective legal areas, so we’ll assign the lawyer best equipped to handle the specifics of your claim. 

LHD Lawyers will be in contact with you whenever there has been a significant development in your case, and to remind you of upcoming appointments. You can also reach out to your lawyer at any time via phone, email, or the Case Tracker app. 

Tracking your case is simple with our dedicated Case Tracker app. You’ll be able to check the status of your case at any time, and receive automatic emails and push notifications whenever it changes. You can also use Case Tracker to:

• Quickly get in touch with your solicitor
• Upload images and evidence relevant to your case
• Stay up to date with upcoming appointments, with dates, times, and locations that can be synced to your personal calendar.

Download Case Tracker from the App Store or Play Store.