What should you do if you’ve been injured at a supermarket?
Whether you’ve been injured in a supermarket accident as a result of slippery floors, spilled food or a nasty trip hazard, experiencing a public injury is always a traumatic and often painful time. Supermarkets have a duty of care to their customers to clean up hazards before accidents occur, and if a supermarket breaches this duty of care, the person injured may be entitled to compensation.
LHD Lawyers are supermarket accident claims experts, and can help you navigate the process and receive the maximum amount of compensation you may be entitled to as a result of your suffering.
To find out more, keep reading or watch the video below.
What is the process for a supermarket accident claim?
If you’re making a supermarket injury claim, it’s always best to first seek professional legal advice to help you. The public injury team at LHD Lawyers will be able to guide you and help you to understand your rights. We’ll be able to assess your situation (either in-office or over the phone), and can let you know whether your claim is likely to succeed.
For your claim to be successful, you’ll need to:
- Be able to show that the severity of your injury is above a certain threshold dictated by the legal system. This can be through photographic evidence, medical reports and records or witness accounts.
- Lodge a claim for compensation that details how exactly the supermarket breached its duty of care to you as a customer and how this resulted in your injury.
Meet our Supermarket Accident Claim Specialists
Joseph Catoggio
Partner*
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Works across VIC
Wes Ranson
Partner *
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Works across NSW, QLD
Heine Papenfus
Director
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Works across WA
What happens after your free claim check
Once you’ve completed your free claim check, we’ll arrange a call to talk through your accident with you and wether we think you have a claim. If you decide to move forward, we’ll guide you through each step – from gathering the right information to dealing with insurers and progressing your claim.
A call with our team.
It starts with a conversation where we take the time to understand what’s happened and how it’s affected you, then help you understand where you stand and what your options are.
What to prepare
You don’t need to have everything, but if you have details about the incident, medical treatment, insurance or superannuation, it can help us get started. We can guide you on anything else needed.
How fees work
There’s no upfront cost to get advice, and if we take on your claim, it’s on a no win, no fee basis, meaning you don’t pay our legal fees unless your claim is successful.
Why Clients Choose LHD Lawyers
Choosing a lawyer is about more than legal outcomes — it’s about feeling safe, informed, and genuinely supported throughout a process that can be long and uncertain.
No upfront costs
We operate on a no win, no fee basis, so you can pursue your claim without any financial risk. You only pay if we win.
You’re not just a case
We take time to understand you as a person, what happened, and how the injury has affected your life. No case is too big or too small.
Real people. Real results.
With 35 years of experience and a 99% win rate, we have helped thousands of Australians secure compensation that made a real difference.
Support that fits around you
We work around you, whether that is in person, by phone or by video. If you cannot travel, we can come to you at home or in hospital.
Complex cases, handled properly
Not every claim is simple, and we do not treat it as if it is. Our team has the experience and depth to handle complex and serious matters.
National strength. Personal approach
We operate nationally, bringing specialist expertise to every client. Your case is always handled by local lawyers who know your state.