Sally-Ann’s Story
About Sally-Ann’s claim
Before her surgery, Sally-Ann lived an active life. As a younger woman, she was a performer, and even into her 50s she remained physically capable.
When she began experiencing problems with her knee, Sally-Ann got medical advice and after reviewing an X-ray, the doctor told her she required a knee replacement. He was a professor and a senior specialist, so Sally-Ann trusted his expertise and judgment.
The surgery was meant to improve her quality of life. Instead, Sally-Ann knew almost immediately that something wasn’t right. The pain didn’t subside and continued for nearly two years. Eventually, further imaging revealed the cause: the knee replacement had been incorrectly aligned by approximately 12 degrees.
Learning that the surgery had been performed incorrectly was devastating. The failed operation left Sally-Ann with lasting disability, affecting her mobility and her ability to live the life she once enjoyed. The impact wasn’t just physical — the financial strain of living with a disability made everyday adjustments difficult and placed significant pressure on her family.
When Sally-Ann contacted LHD Lawyers, she finally felt reassured that what had happened to her was taken seriously. LHD investigated her case and uncovered a critical detail — the professor she had trusted to perform the surgery was not present during the operation.
I finally felt like someone was listening to me — like what happened to me actually mattered.
With LHD’s support, Sally-Ann was able to secure a settlement that recognised the harm she suffered and the long-term impact of the incorrectly performed knee replacement. The compensation allowed her to modify her home to better suit her needs, helping her regain mobility within her own space and restore a sense of stability in her day-to-day life.
Do you think you have a medical negligence claim?
If you have been injured in a medical setting, then you may be entitled to compensation.